Support anyone.
Reach everyone.
Medicaid Renewals
Food Delivery
Housing Support
Medical Equipment
Medication Discounts
Home Health
No smartphone, internet, or reading required!
We build telephonic and digital AI agents — backed by human support — that help families enroll in programs and access the resources they need over the phone, online, or in-person. We do this by partnering with health plans, health systems, and governments throughout the United States.
Designed by Nurses for Better Outcomes
96%
of applicants received a definitive outcome — approved, denied, or redirected to a better-fit program
24/7
Human assistance available for families who need it most
100%
Closed-Loop Referral Rate
How it Works
Answer questions online or over the phone
No smartphone, internet, or literacy required.
AI and human support teams track every step
Every patient is followed up to six times until the process is complete.
96% of users have a confirmed outcome
Approved, enrolled, or connected to the right alternative — no one falls through the cracks.
Our Story
ThriveLink was founded by nurses, social workers, and medical assistants who have lived this problem from both sides — as clinical staff watching patients leave without the help they came for, and as families who struggled to navigate a system that was never designed with them in mind. We built ThriveLink because we knew that referrals weren't enough. Connecting someone to a resource is not the same as helping them access it. The paperwork, the phone calls, the eligibility requirements, the literacy barriers — those are the reasons families fall through the cracks, and they are exactly what we set out to eliminate.
Successful Impact Across the Ecosystem
Health Plans
Turn member navigation from a cost center into a quality driver. ThriveLink handles Medicaid renewals, quality gap closures, and program enrollment — with no smartphone, internet, or reading required!
Medicaid renewal support that members actually complete
Seamless navigation to designated network programs
HEDIS gap closure & through social program enrollment
Ensure that every patient who screens positive for a social need receives an offer of help — automatically, every time, with zero staff burden with no smartphone, internet, or reading required!
100% SDOH screening follow-through, guaranteed
Immediate program matching and enrollment at point of care
Closed-loop reporting back to your clinical team
Community health worker bandwidth — without the headcount
Health Systems
Give your patients 24/7 social support without stretching your staff. ThriveLink answers your phones after hours, handles paperwork, and delivers results back to your team with no smartphone, internet, or reading required!
Weekend & after-hours phone coverage for social needs
Completed paperwork delivered to your staff — or handled entirely
Turns every clinic into a 24/7 social service operation
No EHR transition required
Clinics & FQHCs
Voices from the ThriveLink Community
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“Not knowing what to expect after you identify something is stressful as a provider, but now I know for sure someone is going to help them.”
Dr. Leah Taffel, MD - Geriatrician
Boston Medical Center, Massachusettes
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“This is a wonderful service that navigates our patients similar to case managers.”
Dr. Andrew Nance, MD - Family Medicine
Atrium Health, North Carolina
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“ThriveLink has been instrumental in providing the care I need, in comparison to my own remaining Family. Knowing that I have at least one concerned person in my corner provides me the confidence I require to continue navigating years of difficulties, and issues.”
ThriveLink Community Member
ThriveLink in the News
Forbes contributor and UN AI researcher Cornelia C. Walther highlighted ThriveLink as a leading example of what happens when artificial intelligence is guided by human values — not just technical innovation.